SMART FRIDGE FOR HOSPITALS AND CLINICS
Smart Fridge for Hospitals: Round-the-Clock Supply with Low Staff Effort
With the Livello Smart Fridge, supply patients, visitors and staff with fresh meals around the clock — without additional staff effort.
- Reduce cafeteria operating costs and optimise processes with self-checkout
- Selling the full range of cafeteria products, presented to a high standard
- Located close to the station: shorter walking distances, more time for a break. Even during off-peak hours
These leading companies place their trust in Livello:
New approaches in clinical catering
Why the Classic Hospital Cafeteria Is Reaching Its Limits
Supply
Gaps in care provision outside opening hours
If the canteen or cafeteria is closed, staff, patients and visitors are often left without a quick place to get something to eat. However, wards operate round the clock, including during night shifts, and benefit from a decentralised catering solution.
Staff
Staff shortages and cost pressures
Day-to-day life in hospitals is characterised by staff shortages and tight budgets. It is not usually cost-effective to keep the cafeteria staffed around the clock, which is why cost-effective and flexible solutions are needed.
Compliance
Strict hygiene and traceability requirements
Hygiene standards in the healthcare sector are high, and for good reason. Anyone who is unable to provide comprehensive documentation of the cold chains and audit-proof records will quickly lose marks in internal quality management.
The result
Dissatisfied staff, patients whose needs are not being met, and an expensive catering service with gaps in provision.
Get Started
Ready to close the supply gap in your hospital?
Let's clarify in a short conversation how a Smart Fridge can help your facility.
- Free of charge
- Non-binding
- Solution-oriented
COST REDUCTION
Cover off-peak hours or replace the cafeteria entirely
The Smart Fridge covers the hours when the cafeteria is not economically viable.
- Shorter opening hours, full service during off-peak hours.
- A complete alternative to a canteen for small establishments that cannot afford to run a canteen.
- No extra till staff, no handling of cash.
SHORT DISTANCES
Decentralised supply: shorter distances, longer breaks
Because the Smart Fridge can be set up almost anywhere plug-and-play, it can be placed close to wards.
- Short distances and easy access for patients and visitors.
- All you need is mains power and Wi-Fi, with a footprint of 1 m²: ready to plug in.
- Can be placed flexibly in a ward, the A&E waiting room or the foyer.
FULL RANGE
Your cafeteria range: presented with quality, sold simply
Without spirals and dispensing compartments, every product is presented visibly and accessibly.
- HACCP-compliant refrigeration with comprehensive, legally compliant temperature records.
- Nutritional information, allergens and origin shown directly on the display: compliant with the Food Information Regulation (LMIV).
- Fresh meals, bowls, salads, snacks, drinks, and non-food items.
What makes Livello special
Why does Livello fit your hospital?
Hardware and software: manufactured in Germany
The Smart Fridge is supplied ready to plug in and only requires a power supply and Wi-Fi. The Livello Cloud is particularly useful: it allows you to keep track of stock levels, sales and temperature logs at all times.
Service for your Smart Fridge
Our customer service team is here to help ensure your Smart Fridge runs smoothly.
Flexible choice of product sizes
It enables the sale of the full product range: the Livello Smart Fridge provides an attractive display of the entire cafeteria range, including bowls, salads and snacks.
What Our Successful Customers Say
Our customers prove how 24/7 catering can be implemented economically and operationally.
At the hotel
Hey Lou Hotels
The Livello Smart Fridge is an upgrade on the traditional minibar: satisfied guests, relaxed staff and minimal effort. The concept works particularly well for late arrivals.
Linus Bihn
Head of Digital Processes at Hey Lou Hotel
"The Smart Fridges complement our digital self-service concept perfectly – they’re straightforward, modern and exactly in keeping with Hey Lou’s ethos."
Smart Food Station
WISAG Catering
With Livello, WISAG Catering offers a digital solution for companies for which a traditional in-house catering service is not financially viable, enabling them to provide their staff with fresh meals around the clock.
Lukas Lauer
Project Manager at WISAG
"With our Smart Food Station, we offer a clever digital solution for providing staff with a varied selection of high-quality food round the clock – simply choose what you want and prepare it yourself."
CASE STUDY CLINIC
How much potential is there outside canteen hours?
Find out how two Smart Fridges at a clinic location cover supply gaps economically.
Request a free practical example for clinics
Find out, using anonymised real-world data, how Livello Smart Fridges complement an existing main canteen and extend food provision in the evenings, at night and at weekends.
DIDN'T FIND WHAT YOU WERE LOOKING FOR?
Whatever your needs, we are happy to help.
You are not looking for a catering solution for your clinic, but for a different sector.
Frequently Asked Questions
Do you have questions?
We have prepared some answers for you here.
Yes, depending on the facility, it can be used as a supplement or as a complete replacement for a canteen. Smaller clinics, for which a staffed canteen is primarily a cost factor, can switch their catering entirely to an autonomous solution that is available 24/7. Larger facilities can reduce the expensive opening hours of their canteens to core hours and use the Smart Fridge to cover exactly those off-peak times: whether it’s night shifts, weekends or public holidays. In these situations, staffing isn’t cost-effective, yet the need remains. This allows you to reduce staff and operating costs without limiting your catering provision: patients, visitors and staff remain catered for around the clock.
Almost anywhere: the Smart Fridge is ready to plug in and requires only a power supply and Wi-Fi, with a footprint of around 1 m². This is precisely what makes decentralised provision possible: you can place it wherever work and care are taking place. Whether directly on the ward, near A&E, in the waiting area, in the staff room or in the foyer. Short walking distances mean more genuine break time for staff and quick access for patients and visitors on the ward. If required, you can operate several units at different locations and control them all centrally via the Livello Cloud.
Yes. A closed, continuously cooled system with comprehensive, legally compliant temperature logs in the Livello Cloud: HACCP-compliant, and accessible and verifiable at any time.
You remain in charge of operations: you retain control and your profit margin. You can handle restocking yourself or through a regional service partner; Livello supplies the smart technology and the plug-and-play Smart Fridge, whilst you manage the restocking process. The restocking process takes less than five minutes, and the Livello Cloud displays stock levels, sales, peak times and reorder alerts in real time. For invoicing, different tax rates (7% / 19%) per item can be freely configured and are automatically calculated correctly – including export options for accounting and financial control. Payment is made cashlessly by card or digital wallet at the self-checkout, with no need for checkout staff.
The card is held up to the terminal and the door opens after a brief pre-authorisation. Items taken are recorded in real time; upon exiting, the actual amount is charged, with no need for checkout staff.
From snacks to hot meals, you can showcase the full range of a cafeteria: fresh bowls, salads, sandwiches, drinks and everyday non-food items. Because the Smart Fridge does not require spirals or dispensing compartments, every product is clearly visible and presented to a high standard, which noticeably boosts sales. All mandatory information is displayed automatically: nutritional values, allergens and origin appear directly on the display, in compliance with the Food Information Regulation (LMIV). Cooling is continuous and HACCP-compliant, with complete, legally compliant temperature logs in the Livello Cloud, in line with hygiene standards in the healthcare sector.
Contact Us
We advise you
Together, we’ll find the right solution for your clinic.
Opening hours
Mon–Fri: 09:00–17:00