Our Smart Kiosk for your hotel
Turn your hotel lobby into a convenience store available around the clock! With vending machines, you give your guests access to essential items at any time. This not only increases guest satisfaction but also taps the potential for additional revenue – day and night.
Why do hotels rely on vending machines and Smart Fridges?
Staff shortages, rising expectations and new guest types make 24/7 supply in the hotel a must: late arrivals, conference guests, families or long-stay guests want to shop independently – without room service or an open bar. A Smart Fridge in the hotel combines a fridge with vending logic: guests take products, the system recognizes the removal and bills automatically. This way you create convenience – and a scalable non-food/non-F&B revenue module.
More than just a vending machine
Discover the benefits for your hotel
Be a pioneer in your industry and use technologies that your customers love and that your competitors will envy. Offer a service available around the clock and set new standards in the hotel industry with our Smart Fridges.
Industry innovation
Raise your prestige and establish yourself as a pioneer in the hotel industry. Our advanced vending machines are not only a sign of modernity, but also of the will to always offer the best service.
Maximum profit, anytime
Don't miss any opportunity to increase your revenue. With 24/7 access, our vending machines ensure you keep earning even when the rest of the hotel is asleep.
Highest customer satisfaction
Surprise your guests with a service that is always available. A satisfied customer is a returning customer. With our vending machines, you ensure that your guests always get what they want, whenever they want it
Optimal use of business hours
Make the most of previously unused times. While other hotels rest at night, you continue to generate income and thereby increase your profit.
Sustainable solution
Stay one step ahead of the competition by using technologies that inspire your customers and set your company apart from others.
Intelligent features
Our smart telemetry features give you an overview of stock and sales figures. Adapt your offering efficiently and make data-driven decisions.
Typical locations for hotel vending machines and Smart Fridges
- Hotel lobby & reception: maximum visibility, check-in/check-out traffic
- Conference area / business zone: breaks, quick catering
- Fitness & spa: drinks, protein snacks, hygiene products
- Floors / corridors: decentralized supply as a minibar alternative
- Serviced apartments: self-service around the clock, minimal staffing
Livello's inventory management system
The IoT control and management system
The Livello Cloud monitors vending machines in real time and delivers valuable insights to optimize product flow, assortment and supply chain according to need – so that the right items are in the right place at the right time.
This is a perfect fit for your hotel:
Livello single fridge
Our smart innovation
Livello double fridge
More capacity
Custom builds
Individual product solutions
Do you have questions?
We already have a few answers ready for you here.
A mix has proven effective consisting of drinks (water, soft drinks, beer/wine depending on the concept), coffee/energy options, snacks (nuts, bars, chips), sweet treats as well as filling late-night products (e.g. sandwiches, salads, yogurt). Regional products and health-oriented alternatives (e.g. high-protein snacks or reduced-sugar drinks) also work particularly well. It is important to adapt the assortment to guest type, time of day and season and to optimize it regularly based on sales data.
Best of all where guests pass by anyway: lobby, reception, corridors/floors, fitness area or conference and business zones. What matters is a clearly visible location, a stable surface and a normal power supply. Depending on the hotel size, a Smart Fridge can make sense centrally (lobby) or decentrally (floors), to shorten walking routes and increase impulse purchases.
Yes – a Smart Fridge can sensibly supplement or replace the classic minibar, because guests get snacks and drinks 24/7 without your team having to check every stay manually. For hotels, this is above all a lever for additional revenue in the lobby, reception or on the floor and for a better guest experience (quick access, less friction, no waiting time).
Customers hold their card or wallet to the terminal. After the brief pre-authorization, the door opens. Items removed are displayed in real time on the screen; anything put back disappears automatically from the cart. When the door is closed, the actual amount is billed.
Stocking works like with a normal fridge: staff or service providers restock goods according to plan. For hotels, an assortment of drinks, snacks, regional products as well as late-night options (e.g. sandwiches) has proven effective. Hygiene and cold-chain requirements can be handled through clear routines (temperature check, best-before control, cleaning schedule); this makes the Smart Fridge a practical solution for 24/7 supply in the hotel.
Via the Livello Cloud, you can see stock levels, sales, peak times and legally compliant temperature logs. Exports for accounting/controlling are possible at any time – for full transparency and efficient planning.
Yes. Any tax rate can be configured per item (including 7% and 19%). The kiosk reflects these correctly and applies them automatically.
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Our team is happy to advise you for your hotel.